Managed Security
Security that stays in place, and gets checked.
Hardening, monitoring, and incident response for Microsoft 365, identities, and devices, run with the habits of someone who investigates what happens when they fail.
What's included.
The exact scope, including monitoring hours, is written into your agreement. Syladon does not advertise coverage it does not provide.
Prevent
Controls that close the most common ways in, and stay closed as your environment changes.
- Microsoft 365 and identity hardening against current guidance
- Multi-factor authentication and conditional access, enforced and reviewed
- Email security and phishing protection
- Security awareness training
Detect
Visibility into what is happening on your devices and accounts, with alerts that a person actually reviews.
- Endpoint protection on managed devices
- Security monitoring with alert triage
- Audit logging configured so incidents can be investigated
- Vulnerability and patch-compliance reporting
Respond
When something happens, the first hours are handled with the same care as an investigation.
- Containment of compromised accounts and devices
- Evidence preserved before remediation
- A written account of what happened and what changed
- Controls reviewed afterwards to reduce recurrence
Report
A regular picture of your security posture that leadership can read in five minutes.
- Plain-language security summary
- Prioritized recommendations with reasons
- Support for cyber-insurance questionnaires and client security reviews
A good fit if…
- A client, insurer, or regulator is asking questions about your security you can't yet answer.
- You've had a phishing incident or account compromise and want to make sure it doesn't repeat.
- You have antivirus and backups, but no one is actually reviewing alerts or checking controls.
- Your IT provider handles support, but security isn't anyone's clear responsibility.
Getting started.
Every new client follows the same four steps, scaled to the size of the environment.
Assess
Inventory of users, devices, accounts, and systems, and a review of the risks that matter most.
Stabilize
Urgent issues fixed, backups verified, stale access removed, and admin credentials secured.
Secure
Baseline controls rolled out: multi-factor authentication, endpoint protection, and Microsoft 365 hardening.
Operate
Ongoing support, monitoring, and maintenance, with regular reporting and planning.
Questions.
Managed Security pairs with Managed IT, which covers day-to-day support and administration.See Managed IT.
Do I need Managed IT to buy Managed Security?
No. Managed Security can run alongside your existing IT team or provider. Some controls need cooperation from whoever administers your systems, which is agreed during onboarding.
Is monitoring around the clock?
The monitoring and response model, including hours and response times, is written into your agreement so there is no ambiguity.
Can you guarantee we won't be breached?
No, and no honest provider can. Managed Security reduces the likelihood and impact of an incident, and makes sure that if one happens, it can be contained and investigated properly.
Will this help with cyber insurance?
Insurers commonly ask about multi-factor authentication, endpoint protection, backups, and training. Managed Security puts those controls in place and gives you documentation to answer the questionnaire accurately.
Find out what your environment needs.
An assessment gives you a plain-language read on your systems and a written proposal, whether or not you go ahead.